Withdraw Funds Back to Your Wallet
When you want to move your balance out, head to the cashier and select withdrawal. Choose the same method you deposited with where possible — Touch 'n Go eWallet, Boost or GrabPay — so the payout goes straight back to your linked account. Players in Shah Alam and across Malaysia use the same withdrawal flow on mobile. You will need to complete
account verification before your first withdrawal is processed; after that, subsequent requests follow the same steps without repeating the document upload. We do not quote fixed payout speeds because processing depends on the payment provider's own clearing time.
- Go to cashier and select withdrawal — Tap the cashier icon, then choose the withdrawal tab to start the request.
- Pick your payout method — Select your e-wallet or bank account; using the same method as your deposit keeps the flow straightforward.
- Enter the withdrawal amount — Input the amount within the limits shown on screen, then submit the request for processing.
- Await provider confirmation — Your e-wallet or bank confirms receipt once the payment provider clears the transfer on their end.